Terms and Conditions
Welcome to PurePhysio! These Terms and Conditions ("Terms") govern your use of our website, services, and all interactions with PurePhysio ("Company," "we," "us," "our"). By accessing our website ([yourwebsite.com]) and using our services, you agree to abide by these Terms. If you do not agree, please refrain from using our services.
1. Definitions
- "PurePhysio" refers to our physiotherapy service provider brand.
- "User" or "Client" refers to anyone accessing or using our website or services.
- "Services" include physiotherapy treatments, consultations, rehabilitation programs, and related services.
- "Website" refers to [yourwebsite.com] and all associated web pages.
2. Eligibility & User Responsibilities
- You must be 18 years or older to book our services. If under 18, parental/guardian consent is required.
- You agree to provide accurate and complete personal and medical details when scheduling appointments.
- It is your responsibility to follow the therapist’s recommendations and disclose any pre-existing medical conditions.
3. Services Provided
We offer professional physiotherapy services, including but not limited to:
- Manual therapy and rehabilitation
- Sports injury recovery
- Post-operative physiotherapy
- Pain management programs
- Online consultations and wellness advice
Our services do not replace medical care. If you have a serious medical condition, consult a physician before starting physiotherapy.
4. Appointments, Cancellations, and Refunds
4.1 Appointment Booking
- Appointments can be booked via our website, phone, or in person.
- A confirmation email/SMS will be sent upon booking.
4.2 Cancellation & Rescheduling Policy
- Cancellations made at least 24 hours in advance: No cancellation fee applies.
- Cancellations within 24 hours of the appointment: A cancellation fee of [20%] may apply.
- No-shows: Full session charges may apply.
4.3 Refund Policy
- Refunds are only applicable if a session is canceled by us or under extenuating circumstances.
- If the therapist is unavailable, we will offer rescheduling or a full refund.
5. Payments & Pricing
- Service fees must be paid in full at the time of booking or as per the agreed terms.
- We accept [list payment methods, e.g., credit/debit cards, bank transfers, digital wallets].
- Prices are subject to change; the updated pricing will always be displayed on our website.
- We are not responsible for transaction fees or additional charges imposed by your payment provider.
6. Health & Safety Disclaimer
- Physiotherapy involves physical activity, and while we take all precautions, there are inherent risks involved.
- You acknowledge that our services do not substitute for medical treatment and that you assume full responsibility for your participation.
- We are not liable for injuries or medical complications unless caused by proven negligence on our part.
7. Privacy & Data Protection
- We collect and store your personal data securely in compliance with applicable data protection laws.
- Your information will only be used for service provision and not shared with third parties without your consent.
- For more details, refer to our Privacy Policy ([link to policy]).
8. Intellectual Property Rights
- All website content, branding, and materials are owned by PurePhysio.
- You may not copy, reproduce, or distribute any content without written permission.
9. Limitation of Liability
- We are not responsible for any indirect, incidental, or consequential damages arising from the use of our services.
- Our total liability, if any, is limited to the amount paid for the service in question.
10. Amendments to Terms
- We may update these Terms from time to time. Continued use of our services implies acceptance of any revisions.
- Updates will be posted on this page with the effective date noted at the top.
11. Governing Law & Dispute Resolution
Any disputes shall be resolved amicably; if unresolved, they will be subject to the exclusive jurisdication.
12. Contact Information
For inquiries, cancellations, or complaints, contact us at:
- Email: [physiopure@gmail.com]
- Phone: [8929406038]
By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.